YES, customer service doesn't require any script deviation. You can just use the words you know. It's also why I find interviews for customer service positions frustrating. Give me a mock run of a customer interaction; that'll be way better at showing my skills. I can't talk about myself for shit, but that's NOT NECESSARY FOR MY JOB.
It all started with Arrie, Arrie, who wants to change himself, decided to get a job at a second-hand bookstore. What life-changing experiences await him there?
*Read from right to left
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